The dreaded appraisal: Both sides of the appraisal interview ► Back to Interviewing
Overview
This learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common interviewee styles that are difficult for managers to deal with.
Shy Sharon bottles up her opinions and worries, so that her team leader is unable to find out her true feelings, turning the interview into a chore. Touchy Tracey easily takes offence and her team leader gets drawn into an unproductive argument about personality, not performance. Aggressive Alan sees the interview as his chance to appraise the organisation and condemn everyone except himself. His manager becomes exasperated and loses control of the interview…
Suitable for all managers, team leaders and aspiring managers, this memorable course demonstrates key strategies to turn every difficult interview into a positive, productive experience for both employer and employee. The highly memorable, highly effective content makes this an integral part of any management skills training course.
Objective
To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.
Target Audience
Everyone who participates in appraisal interviews
Key Outcomes
Be able to conduct effective and productive appraisal interviewing, regardless of the appraisee’s approach become skilled in handling difficult interviewees
Be able to understand how best to prepare for an appraisal and approach it with positivity and enthususiam
Interactive Learning
This course includes thought-provoking questions to ensure you are being challenged. The bite size modules will allow you to work at your own pace as you work though the demonstrations, tutorials and video clips. This course includes:
Pre test to establish your current knowledge, and establish which modules are most relevant to you
Test results and summary notes at the end of each module
Glossary of commonly used terms
Final knowledge test
Capability to upload your skills onto your Innovate CV
Duration
The average time to complete this course is 2 hours (as each course in completely interactive, this may vary depending on how quickly you progress through each subject)
Starring
Bryan Murray, Dawn French, Robert Lindsay, Hilary Crowson and Tilly Vosburgh.
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