Team spirit: How to be an effective team member ► Back to Team work
People who have their own job to do often fail to see themselves as part of a team. Team spirit? is a light-hearted, but high-impact way of showing them the importance of teamwork. Its engaging, humorous, and realistic format examines the examples of three diverse people whose failure to appreciate this need has disastrous effects on their colleagues and customers.
One individual does not understand how her administration job fits in with others, and because she fails to provide them with information, they cannot do their jobs properly and customers become dissatisfied. A mechanic is good at his job but fails to communicate and accept responsibility. This affects the service his garage provides, until he learns how to adopt a proactive attitude, helping workmates and taking the initiative. Colleagues in a tourist information centre have very different working styles: one is studious and meticulous, while the other is dynamic and full of ideas. They learn that they can achieve much more by co-operating and sharing skills, benefitting from greater motivation at the same time.
This programme is ideal for anyone working in a team, those involved in customer care, and in new-starter training programmes.
To enable people to see themselves as part of the team, not just as individuals.
Everyone who works in a team
Understand the benefits of working as a team and the skills required to work as a team
This course includes thought-provoking questions to ensure you are being challenged. The bite size modules will allow you to work at your own pace as you work though the demonstrations, tutorials and video clips. This course includes:
Pre test to establish your current knowledge, and establish which modules are most relevant to you
Test results and summary notes at the end of each module
Glossary of commonly used terms
Final knowledge test
Capability to upload your skills onto your Innovate CV
The average time to complete this course is 2 hours (as each course in completely interactive, this may vary depending on how quickly you progress through each subject)