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Course Title Price
30 Ways to make more time $25.00 Preview ► Buy
Absence Minded $25.00 Preview ► Buy
An inside job: Meeting internal customer needs $25.00 Details ► Buy
Assert yourself $25.00 Preview ► Buy
Behavioural interviewing $25.00 Preview ► Buy
Call to order: Converting telephone enquiries into sales $25.00 Details ► Buy
Can you spare a moment: Counselling skills for managers $25.00 Preview ► Buy
Complaints and quality management: Quality through customer service $25.00 Details ► Buy
Demanding customers: Customer care made PERFECT $25.00 Preview ► Buy
Essentials for Interviewing $25.00 Details ► Buy
First among equals $25.00 Preview ► Buy
Going to a meeting $25.00 Preview ► Buy
How am I doing? $25.00 Preview ► Buy
I wasn`t prepared for that: Overcoming the fear of making presentations $25.00 Preview ► Buy
I'd like a word with you: The discipline interview $25.00 Preview ► Buy
Ideas into action $25.00 Details ► Buy
If looks could kill $25.00 Preview ► Buy
Inside Information $25.00 Details ► Buy
It's your choice: Selection skills for managers $25.00 Preview ► Buy
Jamie's kitchen: Fifteen lessons on leadership $25.00 Preview ► Buy
Jamie's kitchen: Fifteen lessons on teamwork $25.00 Preview ► Buy
Jamie's school dinners: managing and living with change $25.00 Preview ► Buy
Making time $25.00 Preview ► Buy
Managing performance every day $25.00 Preview ► Buy
Managing performance: the essentials skills $25.00 Details ► Buy
Managing stress $25.00 Details ► Buy
Meetings, bloody meetings: Making meetings more productive $25.00 Preview ► Buy
More bloody meetings: The people side of meetings $25.00 Preview ► Buy
Nailing the Job Interview $19.00 Details ► Buy
Negotiating: tying the knot: A skill for life $25.00 Preview ► Buy
No complaints: Complaints and the customer $25.00 Details ► Buy
On the receiving end: Making call centres more effective $25.00 Preview ► Buy
Pass it on coaching skills for managers $25.00 Preview ► Buy
Performance matters: The importance of praise $25.00 Preview ► Buy
Performance matters: The need for constructive criticism $25.00 Preview ► Buy
Performance review every appraisee's dream $25.00 Preview ► Buy
Performance review every manager's nightmare $25.00 Preview ► Buy
Project management: Leading a project team $25.00 Details ► Buy
Put it into writing $25.00 Preview ► Buy
Recruitment & Career Advice Accountancy $3.50 Details ► Buy
Recruitment & Career Advice Coaching $3.50 Details ► Buy
Recruitment & Career Advice Editor / Author $3.50 Details ► Buy
Recruitment & Career Advice Entrepreneurial $3.50 Details ► Buy
Recruitment & Career Advice Journalism $3.50 Details ► Buy
Recruitment & Career Advice Law $3.50 Details ► Buy
Recruitment & Career Advice Management Consulting $3.50 Details ► Buy
Recruitment & Career Advice Marketing $3.50 Details ► Buy
Recruitment & Career Advice Media $3.50 Details ► Buy
Recruitment & Career Advice Property $3.50 Details ► Buy
Report writing: The art of writing a good report $25.00 Preview ► Buy
Sell it to me!: Essential skills for all salespeople $25.00 Preview ► Buy
Straight talking: The art of assertiveness $25.00 Details ► Buy
Team spirit: How to be an effective team member $25.00 Details ► Buy
Telephone behaviour: The rules of effective communication $25.00 Preview ► Buy
The art of selling $25.00 Preview ► Buy
The balance sheet barrier: The basics of business finance $25.00 Preview ► Buy
The best of motives: Informing and involving $25.00 Preview ► Buy
The dreaded appraisal: Both sides of the appraisal interview $25.00 Preview ► Buy
The grapevine: Communicating in a world of change $25.00 Preview ► Buy
The helping hand: Coaching skills for managers $25.00 Preview ► Buy
The paper chase: Cutting back on paperwork $25.00 Details ► Buy
The unorganised manager: Part 1 and Part 2: Organising yourself $25.00 Preview ► Buy
The unorganised manager: Part 3: Organising others $25.00 Preview ► Buy
The Yes! Projects $25.00 Preview ► Buy
Valuing diversity $25.00 Details ► Buy
Who sold you this, then: Effective after-sales service $25.00 Preview ► Buy
You'll soon get the hang of it: The techniques of one to one training $25.00 Preview ► Buy

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